Simple SMS response service that can improve hospital response rate by 5% or more and lower reservation no-show rate
When the patient needs to change or cancel the reservation text he or she received, the patient can simply send a text message “Change” or “Cancel” without making a phone call.
The patient receives an automatic reply within 10 seconds of the received text, and the agent answers after confirmation.
Introduction complete in Boramae, Incheon naeun hospital/Introduction in progress at Seoul national university bundang, Dajeon sun hospital
In addition, MMS including SMS, LMS, and photos can be sent to the hospital via representative number.
Multiple photos can be sent, depending on the device type
Large screen pops up when photo is selected directly / Support 90 degree rotation function
Support SMS and Email reply function
Efficient management of evidence for hospital administration – Supports sending ID photo and medical referral photo via SMS
SMS MO Service construction Case
Boramae Hospital Opens Dec. 12, 2016
Incheon naeun hospital Opens Feb., 2017
Bundang Seoul National University Hospital Opens in early Apr., 2017
Samsung hospital introduced SMS MO service for schedule change in April 2017
