Talk consultation

Quick and easy consultation through real-time talk and 1: 1 inquiry which responds to an increase in the number of customers inquiring through the website or mobile phone

  • One agent can talk to up to six people simultaneously
  • Support 1: 1 inquiry screen
  • Provide customer information interlock screen
  • Support file attachment and sending / receiving function
  • Support shortcut Macro function for quick consultation

<Customer Screen>

<Agent Screen>

Supports administrator functions such as Talk Consulting, Electronic Display for 1: 1 Consulting, Real Time Monitoring, Chat History Management, Statistics Management, Settings Management, etc.

<Real-time status DashBoard>

<Agent chat monitoring>

<Chat / 1: 1 inquiry history management>

<Statistics management>

  • Inquire