Since 2010, BroadC&S has been working with LG U+ to offer Cloud Contact Premium services and Cloud Contact Standard products to about 180 customers at a low monthly cost. Offering services include IPPBX, Smart IVR, intelligent CTI, recording OAM, and consulting CRM.

Expected effect

• Enable to check customer information quickly by linking the next-generation OCS CTI
• Increased efficiency through simultaneous processing of multi-channel consultation
• Improve New patient’s response rate
• Improve New patient’s appointment rate

Strong point

• Fast deployment within 1 ~ 2 weeks
• Low monthly rent
• Support development of customer information linkage
• Support custom development
• Support strong security
• Support various additional services