BONA contact center Cloud Service

Since 2010, BroadC&S has been working with LG U+ to offer Cloud Contact Premium services and Cloud Contact Standard products to about 180 customers at a low monthly cost. Offering services include IPPBX, Smart IVR, intelligent CTI, recording OAM, and consulting CRM.

Expected effect

  • Enable to check customer information quickly by linking the next-generation OCS CTI
  • Increased efficiency through simultaneous processing of multi-channel consultation
  • Improve New patient’s response rate
  • Improve New patient’s appointment rate

Strong point

  • Fast deployment within 1 ~ 2 weeks
  • Low monthly rent
  • Support development of customer information linkage
  • Support custom development
  • Support strong security
  • Support various additional services
  • Inquire